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The goal of clear and concise business writing is to incorporate brevity, description, style, rhythm, and sentence variety to communicate.

Use who or whoever if you can substitute the following pronouns for the “who” phrase: he, she, they, I, we.

Use whom or whomever if you can substitute the following pronouns: him, her, them, me, us. These pronouns function as objects of verbs.

Many people expect high quality service from their providers, and writing errors tend to promote distrust.

The purpose of business writing is to distribute information in the most clear, concise and easy-to-follow way possible.

Many people get confused on how to use personal pronouns to refer to themselves as an individual or as part of a group.

Developmental writing students enter the course with a variety of writing deficiencies as well as strengths.

Poor communication skills often leave bad impressions, which can cost you clients and money.